Netgear WiFi Extender Keeps Disconnecting? Here's the Fix!
netgear extender
Netgear Extender


Despite the fact that Netgear extender is the best way to get a high-speed Internet connection throughout the home, it is susceptible to technical issues like any other WiFi extender. And the most common issues users generally face is ‘Netgear WiFi extender keeps disconnecting’.

Although the issue can be easily fixed using various methods, yet it continues to appear, causing interruptions in your Internet browsing, files downloading, video streaming, online gaming, etc. If you are struggling with the same issue, here are some troubleshooting methods you can use to resolve the ‘Netgear WiFi range extender keeps dropping the connection’ issue. Let’s get the ball rolling.

Why does My WiFi Extender Keep Losing Connection?

Here is a list of common reasons behind the Netgear WiFi extender keeps losing connection issue:

  • Improper placement of Netgear wireless extender
  • You are connected to a wrong WiFi network
  • Outdated WiFi extender’s firmware
  • Incomplete or partial Netgear extender setup.

Fix: Netgear WiFi Extender Keeps Disconnecting

Below-mentioned are some surefire troubleshooting steps to get rid of the Netgear WiFi extender keeps disconnecting issue:

1. Connect Your Extender to Right WiFi Network

Once you install your WiFi extender, it offers you a new extended network. The name of the extended network is different from that of the previous network. Chances are that you have connected all your devices to the previous network rather than the new one. For example, if you have employed Netgear AC1900 EX7000 setup for your home, the extended network name may include the _ext in the end.

And if you connect your devices to any other wireless network, this may lead you to the intermittent wireless connection issue. So, make sure that you are connected to the right WiFi network.

2. Reposition Your Netgear Extender

The wrong placement of your Netgear wireless range extender may also result in dropping internet connection issue. So, keep in mind to place your extender by following the below-mentioned guidelines:

  • Place the extender in a neat and clean area.
  • The extender should be placed away from electronic gadgets such as Bluetooth devices, microwave ovens, home security systems, refrigerators, etc.
  • Keep the extender far away from ceiling fans, fish tanks, glasses, mirrors, concrete walls, metal doors, and aluminum studs.
  • Do not place the extender in corners, under a table, and inside a cupboard.

3. Power Cycle Your WiFi Extender

At times, a simple power cycle can resolve major technical issues. To power cycle your Netgear WiFi range extender, do the following:

  • Plug out your extender from the wall socket.
  • Disconnect all wires connected to it.
  • Wait for some time.
  • Thereafter, plug your Netgear extender back in to a wall socket.
  • Now, turn on your WiFi extender.

Once done, verify if the connection issue gets fixed or not. In case the issue is still there, move to the next troubleshooting step.

4. Update Your Netgear Extender’s Firmware

None of the aforementioned fixes worked for you? If so, there are high chances that your extender is running on an obsolete firmware version. Therefore, update your Netgear extender’s firmware immediately by following the steps mentioned below:

  • Power on your Netgear WiFi range extender.
  • Now, turn on your computer or laptop.
  • Open an internet browser and go to web page.
  • Click on the Firmware Update button.
  • If there is any new firmware version available, walk through the on-screen steps for Netgear WiFi range extender firmware update.

So, these were some quick fixes to get rid of the Netgear WiFi extender keeps disconnecting issue. In the event that you are still facing the same issue, feel free to contact our highly-experienced technicians.

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